UAE TENDERS & SUPPLIERS PLATFORM

Legal & Compliance Center

All policies and legal documents of the platform in one place. Each policy has its own page, version number and effective date.

Version 1.0Effective 12 November 2026Official email: Info@uaebusinessgate.ae
UAE Tenders & Suppliers Platformwww.uaebusinessgate.ae
ETENDER GATE PORTAL LLCOperator — Dubai, UAE
7 EmiratesGeographic scope
v1.0Effective 12 November 2026
Legal Status & Institutional AffiliationThe platform's identity, its institutional and contractual relationship with the Council, and operator details.v1.0 · 12 November 2026About UAE Tenders & Suppliers PlatformWho we are and what the platform offers companies and suppliers across the UAE.v1.0 · 12 November 2026Terms & ConditionsTerms governing use of the platform, registration, membership, member responsibilities and acceptance.v1.0 · 12 November 2026Privacy PolicyThe data we collect and why, plus our cookies and electronic communications policy.v1.0 · 12 November 2026Cancellation & Refund PolicyThe 2-working-day objection window after activation, refund cases and renewal.v1.0 · 12 November 2026Membership & Subscription PolicyThe nature of annual membership, included services, the 12-month term and renewal.v1.0 · 12 November 2026Data Protection & ConfidentialityConfidentiality, disclosure, protection measures and data-subject rights.v1.0 · 12 November 2026Tender & Project Information DisclaimerInformation sources, the platform's role, independent verification and limits of liability.v1.0 · 12 November 2026Acceptable Use PolicyProhibited uses and the consequences of breach.v1.0 · 12 November 2026Complaints & Invitation VerificationHow to file a complaint and verify invitations, invoices and payment instructions before any transfer.v1.0 · 12 November 2026Intellectual Property RightsOwnership of trademarks, content and databases, and limits on member use of information.v1.0 · 12 November 2026Governing Law & JurisdictionUAE law, Dubai courts and changes to policies.v1.0 · 12 November 2026

Verify an invitation or payment request

Before making any transfer, send the company legal name, the invitation/reference number, the sender's name and a copy of the message or document to Info@uaebusinessgate.ae. Always make sure the beneficiary is the official account stated in the verified invoice.

Submit a verification request Complaints & verification policy