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March 2, 2024

Dubai RTA unveils its Digital Strategy 2023-2030

Dubai’s Roads and Transport Authority (RTA) has unveiled its Digital Strategy 2023-2030, with 82 projects and initiatives at a total investment of $435 billion (AED1.6 billion).

The strategy aims to strengthen RTA’s global leadership in digital transformation, optimizing the use of data, and constructing a digital infrastructure that is 100 percent agile and scalable.

“RTA is dedicated to continually enhancing the provision of services via digital platforms. This direction involves creating an environment conducive to leveraging the latest technologies, ensuring streamlined service provision, and taking proactive measures to keep pace with contemporary demands for swift and precise service delivery,” Mr. Al Tayer added.

The key goals of the digital strategy include enabling 100 percent fintech-driven mobility, increasing digital service adoption to 95 percent, digitizing the skill set of RTA’s employees to as much as 100 percent, and developing 50 artificial intelligence use cases.

The implementation of the digital strategy will be carried over four phases spanning seven years. The Preparatory Phase encompasses the completion of seven projects, estimated at $126 million (AED 466 million). The First Phase involves 62 projects valued at $225 million (AED 829 million), the Second Phase includes 10 projects valued at $67 million (AED 249 million), and the Third Phase involves 3 projects with a budget of $27 million (AED 100 million).

According to the statement, the updated strategy incorporates 12 metrics to measure its effectiveness and progress. These include the adoption rate of digital services and transactions index, smart services happiness index, compliance with the general framework for the governance of technical systems index, data products index, cloud computing readiness index, asset connectivity with the Internet of Things (IoT) index, data maturity index, and the digital services provision index.