About Company
Who we are
A pioneer in the switchgear industry in the Kingdom of Saudi Arabia, TIEPCO started manufacturing for the medium and low voltage switchgear industry in 1987. The International Electrical Products Company is the Electrical Division of Al Tuwairqi Holding Co. With the head office in Al Rakah, Dammam, where we started the manufacturing, over the years we have maintained ourselves as providers of quality custom built products for a wide variety of applications for the local and international market. The Sales & Marketing, Design / Engineering, Purchasing, Production and Quality Control Departments of TIEPCO are all under one roof in a purpose designed office and plant at the head office.
TIEPCO is an approved manufacturer for Saudi Electricity Company and Saudi Aramco
In 2008, in order to stand at par with the quality products of competitors, especially Multi Nationals, a new factory was built at Dammam Industrial Estate II. This factory is spread over an area of 11,250 square meter, and is equipped with modern CNC machines and test equipment, plus a facility for electro static painting as well. Our testing equipment is well capable of doing all the routine tests laid out by the IEC.
TIEPCO is the first in the switchgear industry to have achieved the ISO 9001:2000 certification
Our technology center facilitates us to further explore business in the automation panels manufacturing and intelligent motor control centres. The center also handles providing system integration services as well as all engineering and documentation of our automation department. The quality of the product being produced depends on this documentation of our products. The instructions and specifications given in these documents ensure we deliver to the customer exactly what he had mentioned in his needs. It also ensures that we produce a product of the top quality. These documents are also shared with our customers, so that they are also involved in the product manufacturing from the first step and know what kind of product is on the way for them; it also makes it easier for them to direct some change request if needed.
Our Services
As a switchgear specialist, TIEPCO compliments its manufacturing operations with a range of customer services along with its products. With product delivery our team of professionals gives pre-installation and post installation services along with advocating the right product for your requirement.
Our services include the following:
- Project Management
- Supervision of installation
- Supervision of site testing and commissioning
- Site testing and commissioning
- Technical Support
- Design / Engineering Services
- Spare Parts Support
- Customer Service and Support
- Product Maintenance
We also share with our customer the design document of the product and take their approval before putting the product into manufacturing. After installation, if there are any technical issues, our technical support team helps our valued customers.
TIEPCO can provide a comprehensive range of services and technical assistance
A designated and competent technician is fully equipped and available at short notices to attend either the installed equipment site, or your individual workshop locations throughout the KSA and overseas. Technicians are further supported and advised by more expert personnel from the Design, Testing, Contract Management and Manufacture of the offered product range.
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