Company Profile: Feedback Market Research – Two Decades of Delighting Clients

Introduction to Feedback Market Research

Feedback Market Research is a full-service research agency with an established reputation for high-quality work in the MENA region. With offices in the UAE, KSA, and Egypt, we have been serving clients since 2001, providing them with comprehensive and actionable insights. Our experienced team ensures that clients receive maximum value from the research, making us a trusted partner across various industries.

What We Do

We specialize in both Quantitative and Qualitative research projects. Our in-house field teams, combined with strong quality control and data processing infrastructure, ensure the highest standards of data collection and analysis. Our Qualitative team is driven by insights and staffed with in-house moderators who possess deep knowledge of local culture and dialects, helping generate valuable and culturally relevant insights.

How We Help Our Clients

Feedback Market Research serves both Government and Non-Government clients in the MENA region, as well as clients from the US, Europe, and APAC. We conduct various types of studies, including customer satisfaction, employee satisfaction, mystery shopper programs, brand health studies, concept tests, campaign evaluations, and ethnographies. Our research methodologies include face-to-face interviews, telephonic interviews, mobile interviews, focus group discussions, and in-depth interviews. Additionally, we provide customized solutions tailored to the unique needs of our clients.

Sectoral Expertise

Our sector expertise spans a broad range of industries, including telecom, automotive, pharmaceutical, retail, banking, media, government, and utilities. We work with clients across these sectors to provide actionable insights that drive business decisions and strategies.

Introducing Technology-Based Research Solutions

We are constantly innovating to better serve our clients. In collaboration with global tech-support partners, we are introducing technology-driven research solutions to enhance the accuracy, speed, and efficiency of our studies.

Conclusion

For over two decades, Feedback Market Research has been a trusted name in market research across the MENA region and beyond. Our commitment to quality, customer satisfaction, and innovation ensures that we continue to deliver actionable insights that help businesses grow and succeed.

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